FREQUENTLY ASKED QUESTIONS
Dermocosmetic products are specialized skincare items that bridge the gap between cosmetics and pharmaceuticals. They are designed to improve skin health and appearance by using ingredients with proven efficacy, often addressing specific skin concerns such as acne, aging, sensitivity, and dryness.
Yes, PARIDERM products are formulated with high-quality ingredients that are rigorously tested to meet European cosmetic safety standards. What’s more, our products are dermatologically tested. Our products are designed to be safe and effective for a variety of skin types, but we recommend a patch test before using any new product, especially if you have sensitive skin.
We offer a range of dermocosmetic products designed for different skin concerns. To help you choose the best products for your needs, we recommend consulting with a dermatologist or skincare professional. You can also reach out to us for guidance on selecting the right products for your skin type.
Our products are formulated for all skin types. However, we always recommend consulting the list of ingredients and carrying out a patch test before using a new product, especially if you have sensitive skin.
Check the shelf-life PAO (Period After Opening) indicated on the packaging of each product.
We want our customers to be happy with their purchase. If you find that a product is damaged, non-compliant, or not as expected upon receipt, please contact us within 10 days with details and evidence of the issue. We will offer a replacement or refund for any accepted claims. Please review our full return policy for more details.
Our product formulations are developed with a focus on quality and safety. We do not use parabens, phenoxyethanols and phthalates. We recommend checking the ingredient list for any specific concerns you may have.
Store your products in a cool, dry place, away from direct sunlight and extreme temperatures.
Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to track the status of your order on our shipping carrier’s website.
We occasionally offer special promotions and discounts. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest offers.
In the event of irritation or allergic reaction to any of our products, discontinue use immediately and consult a health care professional.
We recommend consulting with your healthcare provider before using any skincare products while pregnant or breastfeeding, as certain ingredients may not be suitable during these times.
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